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Terms of Use and Service

Ocotillo Services – Terms of Use and Service

 

Effective Date:  January 1, 2025

Welcome to the websites and online services (collectively, the “Websites”) hosted by Ocotillo Services and its affiliates and subsidiaries (collectively referred to as “Ocotillo Services”) and by third parties on Ocotillo Services’ behalf. Please read these Terms of Use and Service (“Terms”) carefully before using any Websites. By using the Websites, you agree to all of the terms and conditions outlined herein. If you do not agree with these Terms, or if you are unwilling or unable to be bound by them, please do not use any of the Websites.

 

Updates to Terms

Ocotillo Services reserves the right, at its sole discretion, to change, modify, add or remove any portion of these Terms, in whole or in part, at any time by posting revised Terms on the Websites. Changes will be effective when such change is posted. Your continued use of the Websites after changes to these Terms are posted will be considered acceptance of those changes. Ocotillo Services may terminate, change, suspend or discontinue any aspect of the Websites at any time. We may also impose limits on certain features or restrict access without notice or liability.

 

Privacy Policy

Please review our Privacy Policy, which also governs your use of the Websites. Your use of the Websites constitutes consent to the collection, use, disclosure, and sharing of your information in accordance with the Privacy Policy and U.S. law.

 

Use of the Websites

You agree: (a) that you are 18 or older and have authority to enter into these Terms; (b) to provide accurate information and promptly update it as needed; (c) not to use the Websites for unlawful or abusive purposes; (d) not to interfere with the operation or security of the Websites; and (e) to comply with all applicable laws and our guidelines.

Your use is at your own risk. If you are using the Websites on behalf of your employer, you confirm that you are authorized to accept these Terms on their behalf.

 

Prohibited Uses

You may not use the Websites to:

  • Post unlawful, threatening, or offensive material

  • Harass or intimidate others

  • Gain unauthorized access to data

  • Spread viruses or malicious code

  • Impose excessive load on our infrastructure

Ocotillo Services cooperates with law enforcement and may disclose user data if required by law.

 

Public Postings

Any content you submit to forums or public areas of the Websites (“Public Postings”) is your responsibility. You assume all risk associated with your postings and grant Ocotillo Services a worldwide, royalty-free license to use and display them. We may remove or modify any postings at our discretion.

 

SMS and Mobile Communication

  1. SMS Consent Communication:

Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

  1. Types of SMS Communications:

If consent has been given to receive text messages from Ocotillo Services, LLC, messages may be received related to the following:

  • Service Updates
  • Appointment Reminders
  •  Account Notifications
     
  1. Message Frequency:

Message frequency may vary depending on the type of communication. For example, up to 1 SMS messages per week may be received related to service updates, appointment reminders, and account notifications
Example:
“Message frequency may vary. You may receive up to 1 SMS message per week regarding your appointments or account status.”

  1. Potential Fees for SMS Messaging:

Standard message and data rates may apply, depending on the carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

  1. Opt-In Method:

Opt-in to receive SMS messages from Ocotillo Services, LLC can be done in the following ways:

  • By submitting an online form
     
  1. Opt-Out Method:

Opting out of receiving SMS messages can be done at any time by replying “STOP” to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.

  1. Help:

For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at https://ocotilloservices.com/
Additional Options:
If SMS messages are not desired, the SMS consent box on forms can be left unchecked.

  1. Standard Messaging Disclosures:

Message and data rates may apply.
Opt-out at any time by texting “STOP.”
For assistance, text “HELP” or visit our [Privacy Policy] and [Terms and Conditions] pages.
Message frequency may vary

 

Intellectual Property

All content, software, and design elements on the Websites are the property of Ocotillo Services and are protected under copyright, trademark, and other laws. You may not copy, reproduce, or redistribute any part without prior written consent.

 

Third-Party Links

We may provide links to third-party websites for convenience. We are not responsible for their content or privacy practices. Use them at your own risk.

 

Securities Disclaimer

Nothing on the Websites constitutes an offer to sell or a solicitation of an offer to buy any securities.

 

Forward-Looking Statements

Any forward-looking statements on the Websites are subject to risks and uncertainties. Actual results may differ. Ocotillo Services assumes no obligation to update such statements.

 

Copyright and Trademarks

All materials are owned by Ocotillo Services or its content suppliers. You may use them for personal, non-commercial purposes only. Any other use requires written permission.

 

Copyright Complaints

To file a DMCA complaint, please provide detailed information as outlined in the Digital Millennium Copyright Act to our legal team.

 

Violations and Enforcement

To report violations of these Terms, contact us via our website. We reserve the right to investigate and act at our discretion.

 

Termination

Ocotillo Services may terminate your access at any time. Provisions related to intellectual property, public postings, disclaimers, and indemnity will survive termination.

 

Disclaimer of Warranty

The Websites are provided “as is.” We do not guarantee error-free or uninterrupted service. Use is at your own risk.

 

Limitation of Liability

We are not liable for any damages arising out of your use of the Websites, including indirect, incidental, or consequential damages.

 

Indemnification

You agree to indemnify Ocotillo Services from any third-party claims resulting from your use of the Websites, your Public Postings, or violation of these Terms.

 

International Users

If you access the Websites from outside the U.S., you consent to your data being transferred to and processed in the U.S.

 

Governing Law

These Terms are governed by the laws of the State of California. All legal proceedings must be filed in California.

 

Contact Us

For questions, please visit our Contact Page or reach us at:

Ocotillo Services
9920 Scripps Lake Dr
Ste 104
San Diego, CA 92131

Phone: 760-507-1600
Email: info@OcotilloServices.com